Terms & Conditions – Arabian Star Tours
Thank you for choosing Arabian Star Tours. By booking through our website (www.arabianstar.ae), you agree to the following terms. Please read them carefully before confirming any service.
Table of Contents
2. Pricing
Arabian Star Tours is committed to offering competitive pricing with the convenience of online booking. Unless otherwise stated, all prices listed are per person and exclude:
Gratuities for guides or drivers
Passport/visa fees
Travel insurance
Meals and beverages
Hotel accommodations and services (unless specified)
Personal expenses (laundry, minibar, etc.)
Prices are subject to change without prior notice due to unforeseen factors such as fluctuations in fuel prices, airline/hotel rate adjustments, or government-imposed fees.
3. Payment Methods
We accept major credit cards including Visa, MasterCard, American Express, Discover, and Diners Club. Full payment is required at the time of booking, and your transaction will reflect as Arabian Star Tours on your bank statement.
4. Booking Confirmation
After successful payment, a confirmation voucher will be sent via email. This voucher serves as proof of booking and must be presented to our service providers at the time of tour or service redemption. Please ensure all entered information (names, dates, etc.) is accurate at the time of booking.
5. Cancellation & No Show Policy
5.1 Cancellation
Each tour, activity, or hotel may have a unique cancellation policy. Please review the specific policy listed for your selected service.
Combo packages: If one component of a combo is canceled, the combo pricing no longer applies. Standard prices for remaining services will be charged.
Tourist Visa fees are non-refundable once processed.
Availability of combo tour components must be verified before booking. Refunds will not be issued for unavailable items unless otherwise stated.
5.2 No-Show
No refunds will be given for no-shows or unused services, including:
Missed tours or transfers
Unused car rentals
Late arrivals beyond grace periods
Rescheduling may not be permitted once a tour is confirmed.
6. Itinerary Amendments
Tour itineraries may be modified due to local conditions, weather changes, airline delays, or other unforeseen events. We reserve the right to:
Substitute services of similar value
Implement minor route changes without prior notice
No compensation will be provided for changes caused by force majeure events such as natural disasters or political unrest.
7. Hotel Policy
If your selected hotel is unavailable, we will offer an equivalent alternative of similar standard and cost. Check-in/check-out times are based on each hotel’s policies. Arabian Star Tours cannot guarantee early check-in or late check-out requests.
8. Travel Insurance
We highly recommend purchasing travel insurance. Arabian Star Tours is not liable for losses due to:
Personal illness or injury
Cancellations
Lost or stolen belongings
Natural disasters or unforeseen disruptions
9. Travel Documents
It is the guest’s responsibility to carry valid travel documents, including passports, visas, and IDs. Failure to present the required documents will result in denial of service without refund. International travelers must confirm visa and health entry requirements with their local UAE embassy or consulate.
10. Website Usage
All content on www.arabianstar.ae, including logos, tour details, images, and pricing, is the intellectual property of Arabian Star Tours. Unauthorized use of content for commercial or illegal purposes is strictly prohibited.
11. Shipping/OFAC Policy
Arabian Star Tours will not deal with or provide services to individuals or entities from OFAC-sanctioned countries, in accordance with UAE laws.
12. Governing Law
All disputes, claims, or transactions arising from the use of this website are governed by the laws of the United Arab Emirates.
✅ Need Help?
For questions or clarification, contact us at:
📧 info@arabianstar.ae
📞 +971 4 123 4567